*Please note* The Better Broadband Scheme has had a refit by BDUK, the Government organisation who oversee the scheme. The new operating system is now supplier-led and only registered suppliers will be able to request vouchers on behalf of their customers.

Overview

The Better Broadband Voucher Scheme is a UK-wide government subsidy scheme to provide an affordable, basic broadband installation to homes and businesses that are unable to access a broadband service with a download speed of at least 2 Mbps – and who will not benefit from the superfast broadband roll out within the next 12 months.

Since its launch in December 2015, the scheme has boosted the broadband speeds of more than 20,000 homes and businesses in some of the hardest to reach areas of the UK. Households and businesses that are eligible to take advantage of the scheme have the installation and hardware costs of their connection subsidised to ensure their first year costs are no more than £400. Following this recent revamp, the scheme has been extended for a further year until 31st December 2019.

Are you eligible?

This scheme is available for both residential and business premises that do not have current or planned access to broadband speeds of more than 2Mbps from any national or local broadband provider, and have the authority to approve the new installation (if required).  Check our interactive rollout map to see if you have already been upgraded to a superfast service, or if there is work planned for your premises though the Superfast Essex rollout within the next 12 months. If there is no existing or planned service indicated for your premises, enter your address here (we find it easier to click on the purple link within the page to the address checker) to check what broadband speeds are currently available at your address on the Openreach network.

If you find that you are eligible, and are interested in getting a better broadband connection, you will then need to make enquiries with suppliers registered to the scheme. Follow this link to discover which suppliers can deliver a connection through the scheme in your area: https://basicbroadband.culture.gov.uk/who/suppliers/ and contact your chosen supplier who will process the application on your behalf. Please note this supplier list will differ from the list previously available before the changes were made on 1st January 2019.

If you were issued a code before these changes were made, which has now expired, you will still need to follow this new process and ensure there have been no changes to your eligibility. Your code cannot be reissued by contacting Superfast Essex.